Privacy Policy

1. Introduction

At CueShot, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our mobile application ("App").

By using CueShot, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Information You Provide

• Account Information: Email address, username, and profile information when you create an account
• Content: Videos, audio recordings, scripts, and other content you create using the App
• Communication: Messages when you contact our support team
• Feedback: Reviews, ratings, and feedback you provide about the App

Information Automatically Collected

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, session duration, crash reports
• Performance Data: App performance metrics and error logs
• Camera and Microphone Data: Access for recording functionality (only when actively using recording features)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain the App's functionality
• AI Features: To generate scripts and provide AI-powered features (processing occurs locally when possible)
• Personalization: To customize your experience and remember your preferences
• Improvement: To analyze usage patterns and improve App performance
• Support: To respond to your inquiries and provide customer support
• Security: To detect and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Processing

Local Storage

Your content stays on your device: Videos, audio recordings, and personal content are primarily stored locally on your iOS device. We prioritize local processing to protect your privacy.

Cloud Processing

AI Script Generation: When you use AI features, minimal data (topic descriptions, not personal content) may be sent to secure cloud services for processing. This data is not stored permanently and is deleted after processing.

Data Retention

• Personal content: Stored on your device until you delete it
• Account information: Retained while your account is active
• Usage data: Retained for up to 2 years for service improvement
• Support communications: Retained for up to 3 years

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating the App:

• Cloud computing services (for AI processing only)
• Analytics services (anonymized data only)
• Customer support platforms

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations of our Terms of Service

6. Your Rights and Choices

Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Decline certain data processing activities

Device Permissions

The App requests the following permissions:

• Camera: Required for video recording (can be revoked in device settings)
• Microphone: Required for audio recording (can be revoked in device settings)
• Photo Library: Optional, for saving and sharing videos
• Notifications: Optional, for app updates and reminders

7. Security Measures

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information by employees
• Incident response procedures

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. Children's Privacy

CueShot is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Parents and guardians should monitor their children's use of mobile applications and internet services.

9. International Data Transfers

Your information may be processed in countries other than your country of residence. We ensure that such transfers comply with applicable privacy laws and provide adequate protection for your personal information.

When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses or adequacy decisions.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• In-app notifications
• Email notifications (if you have provided an email address)
• Updates to this page with a new "Last Updated" date

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Regional Privacy Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

European Users (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

13. App Store Terms

This application is distributed through the Apple App Store and is subject to Apple's Standard End User License Agreement (EULA). For the complete Apple EULA terms, please visit:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

In case of any conflict between Apple's EULA and this Privacy Policy, Apple's EULA shall prevail for matters related to app distribution and licensing.